Please register for this recorded NAFC webinar.
Webinar Description:
Why are transportation companies reluctant to partner with and use trusted outsource solution providers to reduce Days Sales Outstanding (the average number of days that it takes a company to collect payment after a sale has been made), streamline back-office productivity and improve customer satisfaction? Contact center solution providers can be a viable option in working with and alongside existing administrative and customer support teams to improve overall operations and workflow. Join us as we eliminate myths and misconceptions while providing real-world examples of how transportation companies can gain efficiencies by partnering with contact center solution providers in 2020 and beyond.
About the Presenters:
Teri Bradshaw, Senior Analyst, Customer Solutions, Synter Resource Group
Teri Bradshaw has more than ten years of experience providing customers with innovative outsourcing solutions for their operational needs. Teri works through complex issues to enhance customer experiences while positioning the Synter Resource Group brand for greater success. She is a talented marketing professional and handles daily marketing duties for the company. Before coming to Synter Resource Group, she worked as a Director of Operations for a healthcare cleaning franchisor and served her country with distinction in the US Army.
Craig Ellison, Director, Synter Resource Group
Craig Ellison has more than 20 years of experience in transportation/supply chain solutions. He leads new business development efforts for Synter Resource Group to help transportation companies reduce DSO, streamline back-office productivity, and improve return on investment and cash-flow. Craig’s expertise is in startup, turnaround and growth phase scenarios.
National Accounting and Finance Council (NAFC) members are eligible for an hour of CPE credit for attending this webinar. For details on the CPE and membership, contact Jenny Wieroniey at jwieroniey@trucking.org.
**NOTICE: ATA webinars are strictly educational for our members, and are not press events. The information contained in this webinar is not intended for, nor should it be used in, the production, editing or creation of news or analysis pieces. Participants are also forbidden from using them as background for published materials, white papers or other communications. Therefore, the contents of this webinar are strictly embargoed and off the record.